Instead, as many signatures as you would like are included in your monthly RelaNet subscription. With RelaNet Sign, you don’t pay for individual “signing envelopes” or signing requests.
Now compare the pricing for DocuSign’s commercial accounts to what you might pay for RelaNet Sign during a year. Let’s take a look at what a small tax preparer might pay DocuSign during a tax year to request electronic signatures on Form 8879 from 500 clients:Īnd for that price, all you get are electronic signatures. The end result is that using a DocuSign commercial accounts to request electronic signatures from your tax clients is almost certainly going to be more expensive than the prices DocuSign lists on its website. If you want to use KBA (as you would on Form 8879), then you have to pay an additional fee on top of that. But that’s just for a standard signature. That may not sound so bad until you realize that you have to buy signature envelopes in batches of 500, and there’s a mandatory 15% “support fee” that you have to pay for each signature envelope you purchase.
(In DocuSign’s parlance, “signature envelope” is just another way of saying “requested signature”.) For commercial accounts, you pay per “signature envelope”. With DocuSign, if you want to use knowledge-based authentication-which you almost certainly do as a tax preparer-you have to sign up for one of their “commercial accounts.” Pricing for commercial accounts works differently than it does for the consumer accounts DocuSign advertises on its website. And getting signatures on these forms is the main reason that most tax preparers are interested in electronic signatures in the first place. The “consumer plans” that DocuSign lists on their website don’t include knowledge-based authentication (or “KBA”), which is required for IRS e-file Signature Authorization forms (IRS Form 88). You see, the prices listed on DocuSign’s website aren’t for any plan that you would want to use as a tax preparer. Maybe because of this, their pricing plans aren’t very attractive to many small tax and accounting firms that are concerned about their budget. They are a big enterprise company, focused on big enterprise customers. They have hundreds of thousands of customers, and expect to book over one billion dollars in revenue this year. They are one of the biggest providers of e-signatures, and they have a great product. If you have researched electronic signatures at all, you’ve probably heard of DocuSign.
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